Telecaller Cum Social Media Executive

Job Description

Job Title: Telecaller Cum Social Media Executive

Job Summary:
We are looking for a proactive Telecaller to generate leads, engage prospects, and drive sales through calls and email outreach across B2B and B2C segments.

Key Responsibilities:

• Extract and organize prospect/customer data from databases, directories, and online sources
• Make cold calls to potential customers/businesses to generate leads and interest
• Follow up with warm leads and existing clients via calls and email
• Draft and send professional emails (intros, proposals, follow-ups)
• Explain products/services clearly and handle customer queries
• Maintain and update call logs, CRM records, and lead status trackers
• Achieve daily/weekly calling and conversion targets
• Coordinate with sales team for lead handoff and closures
• Handle objections and rejections professionally
• Schedule meetings/demos for the sales team when required

Required Skills:

• Excellent verbal and written communication (fluency in [English/regional languages as needed])
• Strong knowledge of B2B and B2C sales processes
• Confident phone etiquette and persuasive selling skills
• Basic proficiency in MS Excel/Google Sheets for data handling
• Familiarity with CRM tools (e.g., Zoho, Salesforce, HubSpot) — preferred
• Good email drafting and follow-up skills
• Active listening and objection-handling ability
• Patience, resilience, and target-driven mindset
• Time management and multitasking ability
• Basic computer skills (internet research, data entry)

Qualifications:

• Graduate (any stream)
• 1-2 years of experience in telecalling, telesales, or customer service (freshers welcome)

Preferred Attributes:

• Positive attitude and ability to handle rejection
• Quick learner with good interpersonal skills
• Prior experience in lead generation or cold calling is a plus.

Requirements

• Must have own two wheeler and Laptop

Job Details

• RoleTelecaller Cum Social Media Executive
• CategoryTelecaller / Telesales
• Job TypeFull Time
• Experience1-3 Years
• Salary₹11K - ₹13K / Monthly
• LocationVaranasi
• Openings1
• Posted18d ago